We’re truely dedicated to make your travel experience as much simple and fun as possible!
We are a Tour Operator specialized in Latin America Destinations; our team members are passionate and experienced professionals, who will support you in the creation of a personalized itinerary. We focus on capturing your dreams in memorable and transformational experiences, while supporting local communities and providers who manages inclusive, eco-friendly and socially sustainable policies.
I am graduated in Tourism, my experience in local hotels and incomings gives me the expertise to create unique itineraries and programs for a real experience in this fabulous continent. I am passionate about South America, each corner of the continent has an invaluable richness and you have to discover it with us!!
I am a woman passionate about tourism and the relationship with persons of different cultures, I love to learn about them and exchange experiences. I have been working in tourism for about 25 years and specialized in the development of new and different concepts of touristic products that be sustainable in the long term
OUR COMMITMENT WITH YOU
Create unique and transformational travel experiences that connect you with local culture and lasts over time.
Contribute to the growth of tourism to this marvelous continent and the improvement of life in local communities.
We design tailored itineraries to fit your specific interests, dates and your budget. You can opt for an adventure expedition, a romantic getaway, a program specialized in archeology, birds, nature, sports, a conventional one or a mix of experiences in a single destination or combinations of countries, allowing you to discover the magic of this diverse continent.
The description of the program must be considered under ideal conditions TRAVELING TO SOUTH AMERICA and/or any of its agents will not claim any responsibility for injury, damage, loss, additional expenses, accidental delay or other irregularities which may be caused either through willful or negligent acts or omissions on the part of companies or individuals providing or engaged in transportation, accommodations or other services related to the execution of the tour, or through natural calamities and other factors beyond its control.
We will do our best to follow the program. When this is not possible, the traveler will be immediately informed.
TRAVELING TO SOUTH AMERICA reserves the right to change any tour if considered necessary in order to provide better service to its clients.
All services offered by TRAVELING TO SOUTH AMERICA are detailed in the program description. Any service not specified in the program and/or represented as not included in our services must be assumed by the customer.
It is the traveler's responsibility to ensure that his travel documents: Personal ID or Passport are valid, to check if he requires an entry visa into the country, and to check the luggage franchise permitted by airlines (any extra charge are to be paid by the client)
TRAVELING TO SOUTH AMERICA and its affiliates are not responsible for any extra cost or supplements caused by:
- Delayed or Cancelled flights, maritime, ground, lake or river transportation, due to schedule changes, adverse weather conditions, natural disasters, strikes or civil government, cases of force majeure,
- The delay or loss of luggage due to the airlines operating international or domestic flights in our countries of operation.
- the illness of a passenger, we strongly recommend to check with your medical doctor before traveling
Prices are subject to adjustment in the event of any change, without notice.
TRAVELING TO SOUTH AMERICA strongly recommends that customers brings a travel insurance to avoid financial loss in case of inconvenient.
HOW TO BOOK LAND SERVICES
In order to book services, we will require following information from you:
• Names and Last names as written on your passport.
• Date of birth
• Passport Number (You must be in possession of a passport with a minimum validity of six months after the date of return.
• International flights information (Flight number, timing).
It is important to mention that names and last names must be exact as it is shown in the passport, in case of errors, penalties to change names will be applied and in some cases a new ticket will be required to be issued at the best available price.
A deposit of 30% of the total invoice must be paid at time of booking.
Balance required 45 days prior to the arrival of passengers.
Special conditions can be meet under request
61 days prior arrival, no cancellation fees will be charged. Except administrative fees.
60 days to 31 days prior arrival 50% of the total amount will be charged
30 days to 16 days prior arrival 75% cancellation fees will be charged.
15 days before arrival 100% cancellation fee will be charged
SPECIFIC BOOKING & PAYMENTS CONDITIONS FOR GALAPAGOS CRUISES, AMAZON LODGES, TREN CRUCERO
Your request can be put in option (according to the availability) for a week at the time of the request. Beyond this "Time Limit", and without news (request of extension, confirmation, cancellation of the option) from you, the option will automatically be released. It is possible to renew the option, subject to availability
To guarantee the booking of the granted options, an initial payment of 30 % of the total amount per person is to be paid immediately
For the reservations summited 60 days or less before the date of the beginning of the services, the TOTAL payment must be made at the time of booking.
We will send you specific cancellation conditions for these products at time of booking.
SPECIAL CASES : AIR TICKET FLIGHTS
Domestic flights will have to be bought by XXXXXXXXXX to guarantee the logistics of the program. Penalties can be applied by local Galapagos Operators if clients issue directly the tickets.
Air flights rates for domestic and international flights are subject to the availability at the time of reservation. Rates are given as reference and are subject to change according to airlines conditions.
Once tickets have been issued, these are not reimbursable or transferable, in the case of changes, cancellation charges will be applied according to airline’s stablished policies
Important Notice: XXXXXXXXXX strongly suggests passengers to obtain a trip cancellation insurance before departure
Every complaint for no execution or bad execution of the travel contract has to be directly signaled at our guides or at the local receptive, so they can bring a solution to the problem if possible.
The complaints on the proceeding of the trip have to be given to us in the best delays by certified letter with acknowledgement of receipt of the evidence attachments or by email.
Passport and Visa
Visitors must be in possession of a passport with a minimum validity of six months after the date of return.
(Notes: Please contact the local Ecuadorian Embassy /Consulte in your country of residence)
We strongly recommend passengers take trip cancellation insurance (it will reimburse the cost of air tickets and non-refundable trip payments). We also recommend the following insurances: life, international medical, baggage loss & baggage delay, and for personal belongings.
TRAVELING TO SOUTH AMERICA assumes no liability for lost or stolen personal objects during the length of the trip.
Vaccines: No type of vaccine is required to enter the country. It is recommended to check with your physician for yellow fever if travelling to the Amazon Rainforest.
In highland areas such as Quito, Cuenca, Riobamba (2,850m), altitude sickness (headache or nausea) can happen but doesn’t last long; as far as possible, it is advisable to go up by steps, eat little (because digestion is slower in high altitudes), it is also recommended to hydrate and relax on arrival at altitude.
Any traveler with heart problems or high blood pressure should check his physician before starting a journey in the Andes
Water: It is recommended to drink bottled water during your stay in Ecuador. Tap water is not safe and can cause diarrhea and abdominal pain. However, tap water may be used for brushing teeth.
If any passenger has special dietary requirements, we need to be advised at least 30 days before arrival in order to comply with their requests, based on products availability in Ecuador.
Adventure Activities Programs - Warning
Passenger participation in water sports, snorkeling, skin diving, kayaking, etc., is made under their own responsibility and requires a Release of Responsibility Agreement to be signed by both parties.
Travelling to Galapagos
It is recommended participants to be in good physical health and condition to enjoy a Galapagos program. Irregular terrain walks, embarking / disembarking on slippery and wet lava rocks or yacht ladder can be difficult. To fully enjoy a Galapagos adventure, we advise passengers to get into an exercise program for their own safety and enjoyment.
If a passenger suffers from any medical condition, we advise him/her to consult a physician about joining a Galapagos Expedition.
Itineraries in the Galapagos Islands
Readjustment of National Park policies, safety reasons, seasonal changes and weather conditions may require schedules to be change without prior notice. These decisions are made in order to provide safety to visitors and to protect the fragility of the environment
Taxes in Galapagos
Upon arrival at the airports (Baltra or San Cristobal) in Galapagos, you will have to pay taxes in USD and in cash money
- An entrance fee to the Galapagos National Park (100 USD/person)*
- The Migratory Control Card (20 USD/person)*
* The Galapagos Islands and/or other tax fees are subject to change without prior notice.
The official currency is the U.S. dollar.
Credit cards such as Visa, MasterCard and American Express are accepted in most tourist towns and there are also ATM machines where you can withdraw money in cash with these cards.
Allow between 5 and 10 dollars per day and per person for the guide and 3-5 dollars per day per person for the driver.
Tipping in the Galapagos Cruises
In Galapagos, this practice is commonly accepted in all cruise vessels. The recommended amount is approximately 15 - 18 US $ per day and per passenger (8 - 10 US$ for the guide and 7-8 US$ for the cabin crew members). This is of course a personal decision based on the quality of service received by the guide and the cabin crew members.
GMT - 5:00 in continental Ecuador and -6:00 in the Galapagos Islands.
It is recommended to bring clothes for both temperate to hot climate and cold (see details about conditions above). It is also recommended to wear in layers
The Amazon region has a warm and humid climate; therefore you will need light clothing, as well as in the Coast region.
The towns of the Andean region have a temperate to cold weather according to the season, dry or rainy. It is advisable to bring warm clothes even though sunny days can be followed by rain. Evenings can be cooler.